IT’s Role in Retention
Not your typical CIO, Gareth has championed and delivered new technologies that automate and drive new revenue and retention. He'll share his experiences with loyalty programs, and retention automation that has extended the lifespan of nearly 100K reps and customers with minimal corporate effort.
Lifetime Value and Retention
Roxanna has implemented programs to significantly increase key retention metrics like average order size, distributor and customer lifetime value, monthly and 90-day retention, and overall engagement.
Kevin Guest on Leadership,
the Power of Data, What’s Working in Retention and More.
We get a glimpse into how behavioral insights have become an important part of how the Usana drives sales and retention, as well as Kevins's personality driven approach to better communicate with his company's corporate and field leaders.
A Small Change in Retention Can Have A Profound Impact. Here’s why…
High retention doesn’t have to be some elusive holy grail. By focusing on the direct selling representative or customer journey, you improve their experience, keep them longer, and boost their lifetime value to your company.
How to Prevent the Bust after this Direct Selling Boom
There’s a sales and recruiting boom happening currently in direct selling. Regardless of the diverse operating methods, products or services offered, several teams I’ve spoken to are experiencing this same boom.
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