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IT’s Role in Retention
IT’s Role in Retention

Not your typical CIO, Gareth has championed and delivered new technologies that automate and drive new revenue and retention. He'll share his experiences with loyalty programs, and retention automation that has extended the lifespan of nearly 100K reps and customers with minimal corporate effort.

Marketing’s Role in Retention
Marketing’s Role in Retention

DirecTech Talk: Marketing’s role in Retention   Brand equity Customer and Field communications E-commerce Watch the new “DirecTech Talk” video here. 

engangament, retention and lifetime value
Lifetime Value and Retention

Roxanna has implemented programs to significantly increase key retention metrics like average order size, distributor and customer lifetime value, monthly and 90-day retention, and overall engagement.

Promotion, Personalization and Focus: Incentivizing Retention Behavior
Promotion, Personalization
and Focus: Incentivizing Retention Behavior

Sharif Sayed share successes from his experience at Advocare and Pure.

Kevin Guest on Leadership,  the Power of Data, What’s Working in Retention and More.
Kevin Guest on Leadership,
the Power of Data, What’s Working in Retention and More.

We get a glimpse into how behavioral insights have become an important part of how the Usana drives sales and retention, as well as Kevins's personality driven approach to better communicate with his company's corporate and field leaders. 

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